Q: What types of handbags does Sattars offer?
A: At Sattars, we specialize in stylish and functional handbags for every occasion. From elegant clutches and crossbody bags to spacious totes and trendy shoulder bags, our collection is designed to suit diverse tastes and needs.
Q: What materials are your handbags made of?
A: Our handbags are crafted using high-quality materials such as genuine leather, vegan leather, and durable fabrics, ensuring longevity and style.
Q: What sizes are available?
A: We offer handbags in a variety of sizes, from compact and portable to roomy and spacious, catering to different preferences and uses. Detailed dimensions are provided on each product page to help you choose the perfect size.
Q: How can I place an order?
A: Shopping at Sattars is simple:
- Browse our collection to find your ideal handbag.
- Add your favorite pieces to the cart.
- Proceed to checkout and follow the steps to complete your purchase.
Q: Which payment methods do you accept?
A: We accept a range of secure payment options, including:
- Visa
- Mastercard
- PayPal
- American Express
Q: What is your shipping timeframe?
A: Orders within the UK are typically delivered within:
- Standard Shipping: 3-5 business days.
Q: Can I track my order?
A: Absolutely! Once your order is shipped, you’ll receive an email with a tracking number. You can also visit the Track Your Order page on our website for real-time updates.
Q: What is your return policy?
A: We accept returns within 30 days of purchase, provided the item is unused, in its original condition, and packaging. For more details, please refer to our Return Policy.
Q: What should I do if I receive a damaged or incorrect item?
A: Contact us immediately at support@sattars.live with your order details and a photo of the issue. We’ll resolve it quickly by offering a replacement or refund.
Q: Can I modify or cancel my order?
A: If your order hasn’t been processed, we’ll do our best to assist with changes or cancellations. Please contact us as soon as possible at support@sattars.live.
Q: What happens if I place the wrong order?
A: If you order the wrong item, you are responsible for return shipping costs. However, we’ll guide you through the return process to make it hassle-free.
Q: Do you offer discounts or promotions?
A: Yes! Stay updated on exclusive deals by subscribing to our newsletter and following us on social media:
Q: How long does it take to process a refund?
A: Refunds are processed within 14 business days after we receive and inspect the returned item.
Q: What should I do if I haven’t received my refund?
A: If your refund hasn’t been received after 14 business days, please contact us at support@sattars.live with your details, and we’ll assist further.
Q: How can I contact customer support?
A: You can reach our friendly customer support team via:
- Email: support@sattars.live
- Phone: +44 7521 608696 (Monday to Friday, 9 AM – 6 PM GMT)
- Live Chat: Available on our website for instant assistance.