This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from Sattars.live (“the Site”).
1. Information We Collect
- Device Information:
- Includes details about your web browser, IP address, time zone, and cookies installed on your device.
- Collected using technologies such as cookies, log files, and web beacons.
- Order Information:
- Includes your name, billing and shipping addresses, payment information, email address, and phone number.
- Collected when you make or attempt to make a purchase.
- Customer Preferences:
- We may collect information about your preferences, such as wishlist items, product interests, or saved items.
- Feedback and Reviews:
- If you provide reviews, feedback, or participate in surveys, we may collect and store this information.
- Combined Personal Information:
- Device Information, Order Information, and any additional data are collectively referred to as “Personal Information.”
2. How We Use Your Information
- To process and fulfill orders, including payments, shipping, and order confirmations.
- To communicate with you regarding your purchases, inquiries, or customer service issues.
- To screen transactions for fraud or potential risks.
- To improve and optimize our website by analyzing customer interactions and preferences.
- To evaluate and enhance the performance of marketing campaigns.
- To personalize your shopping experience by suggesting products or services based on your preferences.
- To collect feedback for improving our products, services, and overall customer satisfaction.
3. Sharing Your Information
- With Service Providers:
- Payment processors for secure transactions.
- Shipping companies to deliver orders.
- For Analytics:
- Tools like Google Analytics to understand customer behavior and improve services.
- For Marketing:
- With marketing platforms to send tailored offers and updates (if you have opted in).
- For Legal Purposes:
- To comply with legal obligations or respond to lawful requests such as subpoenas.
- Important Note:
- We never sell or rent your Personal Information to third parties for independent use.
4. Behavioral Advertising
- Personal Information is used to deliver targeted advertisements on platforms like Google and Facebook.
- Ads are tailored based on your browsing behavior and preferences.
- You can opt out of targeted advertising by:
- Google: https://adssettings.google.com
- Facebook: https://www.facebook.com/settings/?tab=ads
- Additionally, you can use browser settings to limit or block cookies used for advertising.
5. Your Rights
- Access: Request details of the Personal Information we hold about you.
- Correction: Request corrections to inaccuracies in your data.
- Deletion: Request the deletion of your data, subject to legal obligations.
- Data Portability: Request a copy of your data in a commonly used format.
- Marketing Preferences: Opt-out of receiving marketing emails or communications at any time.
- Contact: Reach out to mail@sattars.live to exercise your rights.
- UK GDPR Compliance: Your data may be processed outside the UK, but we ensure its protection and compliance with applicable regulations.
6. Data Retention
- Order Information is retained for legal, tax, and business record-keeping purposes.
- Personal Information is maintained until its purpose is fulfilled unless you request its deletion.
- Inactive accounts or data with no relevant use may be anonymized or deleted after a specified period.
7. Security of Your Data
- We use industry-standard security measures to protect your data, including encryption and secure servers.
- Regular audits are conducted to identify and mitigate potential vulnerabilities.
- While we take all reasonable precautions, no system is 100% secure, and we encourage safe online practices.
8. Policy for Minors
- The Site is not intended for individuals under the age of 16.
- We do not knowingly collect or store data from children without parental consent.
- If you believe a minor has provided us with personal data, please contact us for immediate removal.
9. Policy Updates
- This Privacy Policy may be updated to reflect changes in our practices or legal requirements.
- We encourage you to review it periodically to stay informed about how we protect your information.
10. Contact Us
- Email: mail@sattars.live
- Mail: Sattars, Office 177,85 dunstall hill, wolverhampton, london WV6 OSR