This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from Sattars.live (“the Site”).


1. Information We Collect

  • Device Information:
    • Includes details about your web browser, IP address, time zone, and cookies installed on your device.
    • Collected using technologies such as cookies, log files, and web beacons.
  • Order Information:
    • Includes your name, billing and shipping addresses, payment information, email address, and phone number.
    • Collected when you make or attempt to make a purchase.
  • Customer Preferences:
    • We may collect information about your preferences, such as wishlist items, product interests, or saved items.
  • Feedback and Reviews:
    • If you provide reviews, feedback, or participate in surveys, we may collect and store this information.
  • Combined Personal Information:
    • Device Information, Order Information, and any additional data are collectively referred to as “Personal Information.”

2. How We Use Your Information

  • To process and fulfill orders, including payments, shipping, and order confirmations.
  • To communicate with you regarding your purchases, inquiries, or customer service issues.
  • To screen transactions for fraud or potential risks.
  • To improve and optimize our website by analyzing customer interactions and preferences.
  • To evaluate and enhance the performance of marketing campaigns.
  • To personalize your shopping experience by suggesting products or services based on your preferences.
  • To collect feedback for improving our products, services, and overall customer satisfaction.

3. Sharing Your Information

  • With Service Providers:
    • Payment processors for secure transactions.
    • Shipping companies to deliver orders.
  • For Analytics:
    • Tools like Google Analytics to understand customer behavior and improve services.
  • For Marketing:
    • With marketing platforms to send tailored offers and updates (if you have opted in).
  • For Legal Purposes:
    • To comply with legal obligations or respond to lawful requests such as subpoenas.
  • Important Note:
    • We never sell or rent your Personal Information to third parties for independent use.

4. Behavioral Advertising

  • Personal Information is used to deliver targeted advertisements on platforms like Google and Facebook.
  • Ads are tailored based on your browsing behavior and preferences.
  • You can opt out of targeted advertising by:
  • Additionally, you can use browser settings to limit or block cookies used for advertising.

5. Your Rights

  • Access: Request details of the Personal Information we hold about you.
  • Correction: Request corrections to inaccuracies in your data.
  • Deletion: Request the deletion of your data, subject to legal obligations.
  • Data Portability: Request a copy of your data in a commonly used format.
  • Marketing Preferences: Opt-out of receiving marketing emails or communications at any time.
  • Contact: Reach out to mail@sattars.live to exercise your rights.
  • UK GDPR Compliance: Your data may be processed outside the UK, but we ensure its protection and compliance with applicable regulations.

6. Data Retention

  • Order Information is retained for legal, tax, and business record-keeping purposes.
  • Personal Information is maintained until its purpose is fulfilled unless you request its deletion.
  • Inactive accounts or data with no relevant use may be anonymized or deleted after a specified period.

7. Security of Your Data

  • We use industry-standard security measures to protect your data, including encryption and secure servers.
  • Regular audits are conducted to identify and mitigate potential vulnerabilities.
  • While we take all reasonable precautions, no system is 100% secure, and we encourage safe online practices.

8. Policy for Minors

  • The Site is not intended for individuals under the age of 16.
  • We do not knowingly collect or store data from children without parental consent.
  • If you believe a minor has provided us with personal data, please contact us for immediate removal.

9. Policy Updates

  • This Privacy Policy may be updated to reflect changes in our practices or legal requirements.
  • We encourage you to review it periodically to stay informed about how we protect your information.

10. Contact Us

  • Email: mail@sattars.live
  • Mail: Sattars, Office 177,85 dunstall hill, wolverhampton, london WV6 OSR

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